Retaining Expert Knowledge

Retaining Expert Knowledge

This book covers two major topics central to capturing and transferring expertise in organizations: Methodology and best practices for interviewing subject matter experts (SMEs) to capture their knowledge Identifying the SMEs to interview The more critical problem is identifying the SMEs and the knowledge that needs to be captured. One reason identifying the right experts is now so important is that in the next 10 years, the largest recorded exit of talented and knowledgeable workers from organizations will occur as baby boomers retire. In their wake, they leave their former employers understaffed and, even scarier, under-informed. Identifying the right SMEs is also critical because of the rapid acquisition of new knowledge. Some estimates say knowledge now doubles every two years, so it is crucial each organization identifies its journey and catalogues it individually and collectively. This book provides managers with answers to the following questions: Are we talking to the right subject matter experts? What knowledge should we capture? What knowledge needs to be captured immediately as opposed to eventually? If we have limited resources, which experts are most important to speak with first? Every organization has a history, a culture, and knowledge that may have lost its current relevance but not its importance. It is that broader vision of capturing knowledge, which this book addresses. It guides readers on how to preserve corporate knowledge and provides tools to assess organizational circumstances and judge the value of the resources to capture. Retaining Expert Knowledge is a training resource, but it is also a business resource. As knowledge proliferates and organizational culture rapidly changes, now is the time to step back and determine what has been important to your organization’s success, where the organization is today, and what it will take to stay in the game tomorrow. Your company houses knowledge, skills, attitudes, intellectual property, trade secrets, company culture, and individuals who will never be replicated exactly as they are today. Because they have demonstrated value in the past and are demonstrating value today, these treasures are worth preserving. This book shows how to preserve these valuable assets today for tomorrow’s successes.


Publisher CRC Press
Release Date
ISBN 1351002880
Pages 214 pages
Rating 4/5 (82 users)

More Books:

Retaining Expert Knowledge
Language: en
Pages: 214
Authors: Peggy Salvatore
Categories: Business & Economics
Type: BOOK - Published: 2018-05-11 - Publisher: CRC Press

This book covers two major topics central to capturing and transferring expertise in organizations: Methodology and best practices for interviewing subject matt
Expert Knowledge and Its Application in Landscape Ecology
Language: en
Pages: 307
Authors: Ajith H. Perera
Categories: Science
Type: BOOK - Published: 2011-10-22 - Publisher: Springer Science & Business Media

Typically, landscape ecologists use empirical observations to conduct research and devise solutions for applied problems in conservation and management. In some
What Counts as Knowledge in Teacher Education (Volume 5)
Language: en
Pages: 189
Authors: James Raths
Categories: Education
Type: BOOK - Published: 2005-06-01 - Publisher: IAP

The field of education generally, and teacher education particularly, is experiencing some general disquiet with traditional approaches to the identification an
knowledge management
Language: en
Authors: Dr P Dhanalakshmi
Categories: Antiques & Collectibles
Type: BOOK - Published: - Publisher: Archers & Elevators Publishing House

The Oxford Handbook of Expertise
Language: en
Pages: 912
Authors: Paul Ward
Categories: Psychology
Type: BOOK - Published: 2019-11-14 - Publisher: Oxford University Press

The study of expertise weaves its way through various communities of practice, across disciplines, and over millennia. To date, the study of expertise has been
Expert Systems
Language: en
Pages: 184
Authors: M. Arockiasamy
Categories: Computers
Type: BOOK - Published: 1992-11-30 - Publisher: CRC Press

Engineering, medicine, computer science, mathematics, and business all use applications of expert systems for problem solving that would normally require human
Managing Knowledge in Organizations
Language: en
Pages: 182
Authors: W. David Holford
Categories: Business & Economics
Type: BOOK - Published: 2020-04-28 - Publisher: Springer Nature

This book explores organizational knowledge and how it can be pragmatically exploited within many of today’s socio-technical-economic contexts. It provides bo
Lost Knowledge
Language: en
Pages: 272
Authors: David W. DeLong
Categories: Business & Economics
Type: BOOK - Published: 2004-09-09 - Publisher: Oxford University Press

Executives today recognize that their firms face a wave of retirements over the next decade as the baby boomers hit retirement age. At the other end of the tale
The Graying of America
Language: en
Pages: 504
Authors: Donald H. Kausler
Categories: Medical
Type: BOOK - Published: 2001 - Publisher: University of Illinois Press

Among other updates are more detailed coverage of health problems including arthritis, diabetes, osteoporosis, and various kinds of cancer, as well as advice on
Knowledge Engineering for Modern Information Systems
Language: en
Pages: 238
Authors: Anand Sharma
Categories: Computers
Type: BOOK - Published: 2022-01-19 - Publisher: Walter de Gruyter GmbH & Co KG

This book presents an extensive collection of the recent findings and innovative research in the information system and knowledge engineering domain. Knowledge